Harmony Telephone Company Staff, Meet The Team

Jill

Chief Operating Officer

Jill Huffman

Jill Huffman is the Chief Operating Officer for Harmony Telephone Company. Jill has been with the company since 2004. One of Jill’s favorite tasks is to build Excel spreadsheets. She loves to see data! Jill is grateful to have the opportunity to work with an amazing group of individuals dedicated to providing broadband services. She looks forward to the future products and services which become available with access to broadband service.

Nathan

Wireless Technician/Installer

Alissa Stelpflug

Alissa Stelpflug, Customer Experience and Sales Specialist knows the importance of superior customer service and strives to assist our customers with the best experience available. Alissa has recently been promoted to lead the customer representative team and even got her own office. When she is not working, Alissa enjoys making jewelry, spending time with her two teenage sons and the rest of her family. Alissa loves to be a part of a close-knit team that is devoted in helping our customers. Alissa is thrilled to be bringing fiber optic internet service to the area!

Dustin

Outside Plant Supervisor

Dustin Myers

Dustin Myers, Outside Plant Supervisor, maintains the fiber network and works with our core network. Dustin started with Harmony Telephone Company in March of 2020. Dustin is a proud veteran of the United States Air Force. In his spare time, Dustin enjoys spending time with his family enjoying the outdoors. He is an avid hunter and enjoys cars. Dustin is excited to be a part of a growing team that has great leadership and drive.

Barry

Network Manager

Barry Churchill

Barry Churchill, Network Operations Manager, manages our technicians, all network, central office and outside plant related tasks, and assists customers with PC, network and other technology related tasks. Barry has been with Harmony Telephone Company for over 16 years. He has an Associates Degree in Information & Networking Technology along with various certifications in Network Management. Among many hobbies, Barry has an extensive Lego collection. He loves building and tinkering, making strange contraptions and hopes to pass his tinkering knowledge down to his children. Barry is proud to be a part of Harmony Telephone Company and their vision for providing the best services available in the area.

Sydnie

CSR Supervisor

Sydnie Huffman

Sydnie Huffman, Customer Service Representative and Marketing Specialist, assists customers with questions and troubles and works with media outlets to market our services. Sydnie has been with Harmony Telephone Company since December of 2019. Sydnie is currently enrolled in a Bachelor’s degree in organizational leadership through Southern New Hampshire University. During her spare time, Sydnie enjoys spending time with her family, binge watching Disney+ and spoiling her fur babies rotten. Sydnie is excited for the future of Harmony Telephone Company and loves being able to connect more subscribers every day!

Arthur ‘AJ’

Install/Repair Supervisor

Chad Driscoll

Chad Driscoll, Combination Technician, assists with fixed wireless installations and troubles, tower location work, and is helping with new fiber roll out projects in the area.

Chad joins the HTC team in July of 2021 coming to us with background knowledge in the telecommunications field.

Chad and his family have recently moved back to the area and are enjoying exploring the new surroundings and spending time with their extended families. Chad has 4 kiddos who keep him busy during any free time he has.

Chad has felt right at home since joining the HTC team and is eager to see the industry and the company grow. Chad mentions that it is exciting to be a part of a small, close-knit team that has a lot of knowledge to offer.

Carter

Broadband Combination Technician

Samantha Moellers

Samantha (Sami) Moellers is a Customer Service Representative and is learning to assist customers with questions and troubles, while learning her new role with Harmony Telephone. She is new to the communications industry and wireless internet options.

Sami joined Harmony Telephone on June 1, 2021. She comes to us with a background in banking and insurance customer service. If Sami doesn’t have an answer for you, she is sure to find it, or someone who does, and is willing to help any way she can! She loves to meet new people and hopes to talk with you soon!

During her spare time Sami enjoys time with her toddler son, quilting, cooking, and spending time on the farm. She is also a firefighter and first responder for Ridgeway, Iowa.

Sami is excited for the future of Harmony Telephone Company, our growing service area, and the ability to connect our area through technology!

Shayla

Customer Experience Specialist

Ali Graves

Ali Graves, Accounting Associate, enters invoices and pay vendors, helps create financial statements, and helps to ensure each month’s transaction and payments balance in all accounts.

Ali started at Harmony Telephone Company after graduating from Iowa State University in May of 2021. Ali graduated with a Bachelor’s degree in Accounting and a Bachelor’s degree in Management.

In her free time she likes to go side-by-side riding, reading, hanging out in the pool at home, or tubing down the Upper Iowa river.

Ali is super excited to use her knowledge learned at Iowa State and to continue learning from all the great staff at HTC!

Nick

Computer Repair & Internal Network Specialist

Nathan Suhr

Nathan Suhr, Wireless Technician/Installer, installs and maintains wireless equipment, as well as assisting with fiber and copper networks.

Nathan is a proud US Navy veteran and a Decorah native! He is excited to return to the area with his family and likes to spend his spare time outdoors as much as possible.

Nathan is excited to work for such a close-knit team at an awesome company!

Maddy

Marketing Coordinator

Maddy Thompson

Maddy, IT/Customer Support. She helps customers with any questions or troubles they may have, helps market products and services, and does device troubleshooting and support.

Maddy started in February of 2020, a couple years after graduating with a Bachelors degree in Marketing Communications.

Maddy likes traveling, hanging out with her cat and is a big MN sports fan!

She has always enjoyed technology and has fun working in an industry where we are always working with the latest and greatest. She is always learning something new!

Nicole

Director of Operations

Nicole Schulte

Nicole Schulte, is the Administrative Assistant for Harmony Telephone Company and also shares her time with Spring Grove Communications.

Nicole started in August of 2020.

In her free time, she is an unpaid “uber” driver for her 3 children, cheers on Waukon Indian athletics, and enjoys boating on the mighty Mississippi River.

Nicole enjoys that no two days at work are the same and is excited for the future and growth of Harmony Telephone Company.

Angela

Customer Experience Specialist

Eric Hansen

Eric Hansen, Combination Technician, Jack of all trades Master of none. Eric does a little bit of everything, installs, troubles, working on phone systems, locating cables, plowing in cable, splicing fiber…the list goes on!

Eric started in February of 2019. Eric is constantly learning more and more about this industry.

In his spare time Eric enjoys spending time with his wife and kids, being outside and taking care of his critters.

It is not work when you love what you do! Eric is excited for the future of our companies and all the opportunities on the horizon.

Cory

Broadband Combination Technician

Cory Tammel

Cory Tammel, Combination Tech, provides effective support to all customers and potential customers during the install process and repair process as well as maintaining equipment within the fiber and copper networks.

Cory started with Harmony Telephone the end of March 2022.

During his spare time Cory enjoys spending time with his family and friends and keeping up with Minnesota sports!

Cory is excited to gain more knowledge in this industry and to be a part of this team. Cory says everyone seems to work well together and the teamwork is remarkable. He is excited to see what the future holds for Harmony Telephone Company.

Jacqui

Director of Business & Community Affairs

Jacqui VanMinsel

Jacqui is the Director of Business & Community Affairs. Jacqui has been with the Spring Grove Communications team since 2005.

Jacqui has been witness to a lot of change in the Telecom industry and thoroughly enjoys working with customers to get them the best broadband possible!

Jacqui lives in Spring Grove with her husband, Scott and two daughters, Jacine and Kendal. They like to spend time together outdoors, snowmobiling, going on side-by-side rides and camping.

Jacqui is glad you looked us up and is looking forward to working with you!

Jodie

Accounting Assistant

Jodie Garness

Jodie Garness, Customer Service Representative & Bookkeeping, helps assist customers with their service needs as well as running processes for billing and payments.

Jodie has been with the company for 18 years now!

Jodie enjoys watching her kids play sports and being at home with her family. She also likes to watch the Minnesota Wild! Let’s Go Wild!

Jodie is grateful for the opportunity to continue to help her customers!

LeAnn

Operations Manager

LeAnn Kraus

LeAnn Kraus is the Customer Experience & Marketing manager. LeAnn has been with the company since 2002 and has witnessed the evolution of broadband from dialup to DSL to Fiber to every home! Part of LeAnn’s responsibilities is to make sure our customers have the best experience possible and to grow our products and services.

LeAnn enjoys spending time outdoors, planting flowers, side-by-side rides with her family, Sunday Harley rides with friends and watching her daughter play sports.

Our industry is forever changing, we are learning new technology and how to make our customers lives better every day!