Support Info
Harmony Office
35 1st Ave NE
Harmony, MN 55939
Our offices are open Monday through Friday 8am-5pm
Phone: 507-886-6422
Email Support: support@mibroadband.com
After-Hours & Weekend Support
Preston Office
702 Industrial Dr
Preston, MN 55965
Support Hours: 24/7
Phone: 507-886-6422, select option 2
Internet speed test
Click to Test Your Internet Speed
A speed test measures the performance of your Internet connection, specifically the speed at which data is transferred. Download, upload and ping (latency) help determine how quickly your Interent connection can send and receive information.
If you run a speed test and don’t get the results you are expecting, first restart your modem and computer. If that doesn’t help, check for background apps that may be running, reduce the number of connected devices and clear your browser’s cache. If none of these steps helps, give us a call. We’re happy to help.
Download - Measures how quickly data is received from the Internet to your device. It is crucial for activities like streaming videos, downloading files and browsing websites.
Upload - Measures how quickly data is sent from your device to the Internet. This is important for activities like video calls, uploading files to the cloud and posting on social media.
Ping (Latency) - Measures the time it takes for a signal to travel from your device to a server and back. Lower ping times generally are better, especially for online gaming and video calls, as they indicate faster responsiveness.