Service officially launches in Cresco area

Harmony, Minn. (1 p.m., June 25, 2019) — Less than a year ago, Mabel Cooperative Telephone Company, MiEnergy Cooperative and Spring Grove Communications revealed they were in the early stages of making high-speed internet a reality for underserved rural areas via fixed wireless broadband. Today they are pleased to announce the launch of MiBroadband in Cresco.

Fixed wireless broadband service works in a similar fashion to cell phone communication with an antenna on a tower to carry the signal to the customer’s fixed location. A radio at the customer’s home, farm or business receives the signal from an antenna on a tower. Customers do need a line of site to the antenna, which can send a signal approximately five to seven miles.

The Cresco area has three antennas in place, one on each of the city’s water towers and one on MiEnergy Cooperative’s monopole.

“We really appreciate the city of Cresco being receptive to our request of placing the antennas on the water towers to aid in the advancement of broadband to this area,” says Jill Fishbaugher, MiBroadband’s CEO. “The antennas cover 360 degrees around the water towers. Using tall structures like water towers helps overcome obstructions such as trees, hills and buildings that may interfere with service.”

The antenna installations were completed in April. MiBroadband then began installing service to those who were on a waiting list for service.

In describing how fixed wireless broadband is different from other forms of internet service, Fishbaugher explains that fixed wireless broadband has a lot to offer.

“It is faster and more reliable than what cellular carriers can provide. When compared to DSL you don’t see internet speeds limited by distance from the provider’s main office,” Fishbaugher states. “With cable-based service, a neighborhood shares a finite amount of capacity which can degrade service at peak times. Fixed wireless doesn’t have those limitations.”

The headquarters for the company is in Harmony, Minn. and Fishbaugher says customer service is a top priority for MiBroadband.

“While MiBroadband is not a cooperative, it is owned by cooperatives who have a history of providing excellent customer service.  Those same expectations on customer service carry over to this business to serve those who have had no options or who have had limited options for broadband,” explained Fishbaugher.

Fishbaugher expresses that whether a potential subscriber is looking for an alternative to service they already have, or if they are new to broadband service altogether, to make an inquiry to see how MiBroadband may assist them.

“We have employees that can assess your location for service and explain what we provide and help you create a customized network that fits your needs and lifestyle from the very basic internet service needs to the more advanced,” Fishbaugher says.

For more information about MiBroadband call 507-886-6422 or toll free at 866-882-6422. Information is also available online at www.MiBroadband.com.

June 27th, 2019|